Website Migration
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Q: What does the web site migration service include? Will my web site be secure?
A: If your current hosting provider can no longer meet the necessities of your site, or if you undergo constant downtime, or if you are forced to wait for hours for the technical support team to reply to you, it might be a clever idea to switch your hosting provider, i.e. to migrate all the files for your web sites along with your databases from your present provider to your future provider. At IT Web Center, we know that this can often be hard and time–consuming. That is why we’ll perform all that for you at no cost!Our competent technical staff representatives will move your web site content from your current hosting provider to us. Our technicians have plenty of experience with web site migration and are able to handle anything – from a customary WordPress–driven weblog or Joomla™–powered web site, to a very elaborate, custom–built application.
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Q: How long will it take for my site to be migrated to your platform?
A: We strive to accomplish all web site migrations ASAP. However, we don’t have a set time frame for website migrations. There are certain things that you have to take into account – the sheer size of your site and the workload of our web site migration staff, etc. We always strive to accomplish each migration in less than 48 hours. With smaller–sized web sites, our staff typically manages to finish in less than 24 hours.
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Q: Do you need anything from me before you begin transferring my web site?
A: We do not require any sensitive data. We’ll require, though, the login info for your old hosting account as well as the name of the web site that you need to move.
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Q: I give you access to delicate data. How can I be sure that you won’t abuse it?
A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a client. We’re dedicated to safeguarding the safety of the personal details obtained from the clients. For this purpose, we employ technical safety measures so as to prevent the loss, the misuse, the modification or the unlawful leak of the private info under our control. The measures include, but are not limited to: physical, electronic and managerial procedures to safeguard and secure the details that we receive on the Internet. When we request customers to provide financial info (for example, a debit card number), this info is encrypted using the Secure Sockets Layer (SSL) encryption technology.
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Q: Will my site be unavailable during the migration?
A: Your web site will continue to work just like it did before with your previous web hosting provider. As soon as we are through with the migration, your site will be configured to work on our platform and we will alert you to preview it. If it is working properly, all you will need to do is change the name server records pertaining to your domain name. Your site will be transferred over to us without any downtime whatsoever.
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Q: Will my old web hosting provider need to provide any information/help?
A: Nah. We’ll never get in touch with your web hosting provider about anything. They won’t be aware of the website migration either.
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Q: Which web hosting platforms do you support?
A: We can transfer your website from any hosting provider or any Linux–driven web hosting platform provided that we can receive access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we can’t migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.
