Many users who start using their first hosting account, or switch companies, typically have enquiries with regards to how given tasks are performed or experience predicaments when setting up different things like emails, site settings, etc. Because of this, many web hosts have prepared documentation with the most common questions and problems so as to help their clients get info quickly and easily. Consequently, the technical support staff can dedicate more time to real problems that given clients may be facing, since the solution for the minor things will already be available on the World Wide Web and clients can fix them without having to contact the customer service staff. Having elaborate documentation is very important, especially for new customers without any practical experience whatsoever, because the web hosting service involves loads of functions and many people can get baffled about what action to take. A good information repository can both help you do the tasks that you wish and discover how the web hosting service works in general.

Extensive Online Documentation in Web Hosting

If you order a web hosting plan from our company, you will obtain access to our thorough online help documentation where you will find info about virtually everything associated with our hosting solutions. The topics encompass anything from how to set up an e-mail account on your cellular phone, to how to do different things using an .htaccess config file. The articles themselves are written in an easy-to-comprehend manner and feature thorough manuals on how to execute a specific operation inside your Hepsia Control Panel. You can also find info that is not directly related to Hepsia, for instance one that concerns software apps on your desktop computer. The entire collection of articles will be located in the Control Panel’s Help section, but the ones that are applicable to a given Control Panel section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you’ll be able to become aware of de facto everything related to your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers come with an elaborate article archive where you can find any information that you might require about our web hosting services or about the Hepsia Control Panel that we use. We have compiled it based on the feedback that we have acquired from our clients over the years and, as a result, our articles touch upon specific issues that you might chance upon and propose the easiest way to correct them, for example getting an HTTP 500 error message or being unable to send email messages from your personal computer although you have the right SMTP server settings. The articles are available in each Control Panel section and you can consult them at any moment. They can help you broaden your knowledge not only about our platform, but also about the hosting realm in general, as they include step-by-step guidelines and general info such as what cron jobs or file permissions are.