When your web hosting provider offers live chat support, you can talk with a representative live and learn useful info or get a problem resolved in a timely manner. The main advantage of using chat as an alternative to calling to talk to a live person is that you need only a computer with Internet connection, which means that you will not pay any rates in case you are in a different state or country. In addition, it is much simpler to copy and paste information for instance domains, usernames or error messages in other words details which are sometimes difficult to provide to the other side on the phone. The live chat is also a quicker option to contact your hosting service provider's support crew compared to using a ticketing system. What's more, in the event that some issue needs a bit more time to be resolved, you'll be able to do something else while you wait for assistance on the live chat, so you won't waste time - something that is impossible if you are on the telephone.

Live Chat Support in Web Hosting

Along with the phone and ticket support, we supply live chat support too. You're able to contact us every single day, which includes weekends and holidays, and we will give you more information about the Linux web hosting that we offer if you are not a customer yet, or about basic and billing questions if you already have an account. Although for entirely technical matters you have to open a ticket to the technical support team, because such issues require extra time to be taken care of, you may still contact us on the live chat for some technical details. To give you an example, we can help you set up an email address in your e-mail client or troubleshoot multiple issues, saving you considerable amount of time. Even if our phone lines are already off for the day, you can talk to a live person.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support that is designed for all of our future and present customers. In case you are searching for a new web hosting account, you will be able to chat in real time to one of our agents and get more information about our Linux semi-dedicated hosting so that you can select the right plan for your websites. If you already own an account with us, we'll be able to support you in a very timely manner with billing, general and first-level technicalmatters. Although in some instances you'll have to open a support ticket because there're things that cannot be resolved through a live chat, we will be able to help you with numerous basic jobs, for instance setting up an email account in an email client or redirecting one domain name to another one. Thus, you'll receive prompt support and you'll save plenty of time.