Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help section integrated into IT Web Center’s Online Control Panel offers a collection of help articles and commonly asked questions. Aimed at solving any common problem that you might run into, they are written by our support team of practiced technicians.

  • Top quality support service
  • Tutorial Video Clips

  • We have compiled a collection of educational video tutorials that visually show how you can remedy a common problem related to your Linux web hosting account. You will find the tutorial videos in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 customer care service with a 1–hour support ticket response time guarantee. Our team of skillful techs will be online for you to answer all the questions that you could possibly have. During off–peak hours, a reply will be offered in even less than twenty minutes.