1 hour ticket response
Timeliness is our fundamental concern and that is why we have a team of qualified support engineers who are ready to provide a quick reply to any question that you may have. Simply send your trouble ticket from your Online Control Panel and we’ll respond back to you within one hour in the worst case scenario. Actually, we work hard and aim for a twenty–minute client support ticket response time.
An Exceptional Customer Care Service
We’ve got a team of web hosting support techs who will be happy to reply to all your questions whenever you need support. Most of our client support team members have many years of experience in the Linux web hosting arena, which suggests that you can constantly count on rapid and detailed answers to your queries.
An Easy–to–Navigate Help Center Section
To help you find a quick hint on how you can use a certain service, we have included a really intuitive Help Center section in the Online Control Panel. You can search through a large collection of web hosting account administration articles and website administration articles, have a peek at the F.A.Q. database or check out our instructional video tutorials.