Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Resolution Warranty

  • Our group of qualified professionals will try their best to reply to your help needs within approximately 1 hour. If, however, the situation you have come across calls for assistance from our Administrators’ =Department,= we’ll address the ticket to the technician on shift and will write a note to notify you.

  • Top quality support service
  • Expert Tech Assistance Service

  • We will offer you 24 hours a day technical help and support via a super–fast ticketing solution incorporated into your Control Panel. You could e mail us anytime about any of the software applications that come pre–installed on the virtual server, including the selected OS, the server management panel and our custom designed Online Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Online Control Panel that is available as a gift with your virtual server, you will discover a useful Help zone, which includes all that you should know about taking care of your web pages and apps. We have added a wide range of how–to articles and reviews and video guides that display the common web site administration duties in an easy to comprehend form.