Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour answer warranty with all of our Linux web hosting packages, meaning that every single help inquiry you submit will undoubtedly be replied to in less than sixty minutes maximum. Our support crew members have been taught to speedily handle any situation and to offer you well timed information on any trouble that you might have.
A Top–quality Support Service
It is easy to email us 24x7x365 with any query you’ve got in connection with our products and services. We have now qualified professionals working continually to offer you assistance whenever necessary. Feel free to use the ticket system or post an email whenever you want, alternatively you can pick–up the phone or use the online chat within business hours.
An Intuitive Help Section
Our company has incorporated a substantial knowledge base into the Control Panel to enable you to get hold of helpful step–by–step guidelines anytime. Each section of the Control Panel possesses its own contextual support area displaying a list of how–to posts. We have also prepared videos to offer you with a much better idea of exactly how to perform any presented activity.